Field Service Technician – Chicago, IL
FIELD SERVICE TECHNICIAN
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Receives working instructions, work orders, blueprints, or drawings from a supervisor. Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory. Diagnoses the cause of equipment malfunction or failure by interviewing customers, using appropriate monitoring and test equipment. Disassembles, repairs, and reassembles units as required. Uncrates and assembles new units according to specifications. Trains customer-operating personnel. Cleans or directs other workers to clean boilers and auxiliary equipment. Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners. Replaces damaged boiler tubes and plates. Repairs or replaces high-pressure piping. Patches boiler insulation, Paints the surface of the equipment. Performs water pressure test by pumping water into the system to determine the location of leaks.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. You must hear sirens while driving and fire alarms while working in a noisy environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED); one to three months related experience and training; or equivalent combination of education and experience. Six (6) years experience in a related field or three (3) years related experience with technical school background or two (2) years of Clayton Industries product mechanical experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of introductory algebra and geometry.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
An employee must meet the physical demands described here to perform the basic essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb, balance, and talk or hear. The employee must occasionally lift and move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. Part of the responsibilities for this position may require driving several hours per day to reach the customer’s facilities. The employee must be able to spend up to 8 hours per day seated controlling a motor vehicle. There is the potential that a job at a remote or distant location may result in spending several days at the same location. In these instances, the technician may be required to spend the night or several nights away from home in a hotel. The technicians will be required to be in a rotation on a call where the technician is available 24-7 to go to the customer’s facility with little or no prior notice.
WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee is frequently exposed to wet and humid conditions. The employee occasionally works in outside weather conditions and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually loud.